Club Manual - Supplemental Guide

The Club Manual is the place to find answers to questions you have about your club. At this point, it is a supplemental guide rather than a comprehensive manual since much information is already online. The Club Manual has been designed to expand and grow, as we will be adding new topics when members have questions about the club's operation or how the web site works. Some of the topics will have links to club pages to help you navigate or locate a page you have trouble finding.

If you are not clear about a topic or have a question about any aspect of My Referral Club, please contact us. We will get you an answer and the topic may end up in the Club Manual.


Cookies, What Are They?

Our favorite is chocolate chip. However, regarding the internet, a cookie is a collection of information, usually including a username and the current date and time, stored on the local computer of a person using the Internet, and is used chiefly by websites to identify users who have previously registered or visited the site.

At My Referral Club, we use a cookie for each of our members so that we can identify you and welcome you to our site, and to also store small amounts of information that allow your computer to form club screens much quicker. The cookie we automatically download to your computer will make using our web site more enjoyable and much more efficient.

If you have disabled your browser from accepting 'cookies', please re-enable it through your browser controls (at least during the times you are accessing the club). Most people leave cookies enabled.

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Dial Up Internet Service

We have found that if you don't have access to cable or DSL, an excellent service for access to the Internet is though the company Net Zero, the fastest growing Internet service company in the USA. They have a $14.95 per month service that allows you to surf the net up to 5X faster than standard telephone modem systems. They are able to do this because of a proprietary compression program. Check them out at www.netzero.com.

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Doing Business With Non-Club Members

This is an extremely touchy subject, yet probably one of the most important questions club members must address as they create relationships with other club members.

We recognize that club members will have existing business relationships and that some of these ties will be strong ones. We would not presume to attempt restricting club members to do business with only club members. We do hope that you will do your best to work with all of your club partners. Please review the MRC Agreements page under I'd Like More Information Section.

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Fines - Incentives

Each My Referral Club is unique and therefore the Home Office has not mandated the use of fines at the meetings. Fines however can be used very effectively by a club to help enforce rules and regulations and to use in an empowering way for contests, etc.

For example, a club may fine its members if they are late or miss a meeting. If a Speaker, Greeter or Exhibitor doesn't show up when they are scheduled, they could be fined. If a member is late with the quarterly meeting dues assessment they could be fined.

Setting up a program of assessing fines is the responsibility of the Board of Directors. If they propose to initiate a fines program they need to determine which fines the club will use and notify the membership. If a club decides to have fines, it's best to have the member call a fine on him or herself when they incur an infraction and put the money in the referral basket when giving their 30 second commercial.

A good example of using a contest with monetary incentives would be to have a contest to bring guests to the next meeting. Decide all members will put money ($5.00 for example) in the referral basket. The member who brings the most guests to the next meeting wins the amount in the basket. If you want to make your club grow quickly, up the dollar amount and hold the contest frequently.

Another incentive that will help the treasury is to allow a member to pay for the privilege of placing a brochure or flyer at each seat before the meeting starts. There are usually only two people at a meeting who are allowed to bring flyers/brochures, the Speaker and the Exhibitor.

Here are some possible fines to consider:

  • Miss a meeting $2.00
  • Late to a meeting $1.00
  • No referral past 2 weeks $1.00
  • Speaker misses meeting $10.00
  • Exhibitor messes meeting $10.00
  • Late with quarterly payment $10.00
  • Miss a Board meeting $3.00

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Member Conflicts of Interest

There will be times when members with different business categories will offer the same products or services. A good example would be a Financial Advisor and Life Insurance salesperson both offering to sell mutual funds. It would definitely be in a club's best interest to have both of these categories in the club so one of the members would need to agree not to promote mutual funds to the other club members. If an agreement can't be reached between the two members, the Board of Directors would make the call.

In this situation we would recommend that the Financial Advisor be allowed to sell mutual funds to the other club members because selling securities is his/her primary business. When a conflict like this does occur, look to the member whose primary business most closely matches the product in question. That's the member who should be allowed to promote and sell it to the other members in the club.

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Meetings; Frequencies, Start Times and Locations

Every local My Referral Club has the authority to choose the frequency, starting time and location of its business meetings. We recommend that our clubs meet every other week in the evening. However, some clubs will want to meet in the morning or for lunch once a week. If that format can be successful for a club, it's fine with us. It can indicate this on their web site through the Club Administration section in the Edit Meeting Information page.

Some clubs, especially our Organization Clubs, may choose to meet only once a month and that is also provided.

Our local clubs have the option of meeting in just about any location they choose. Any facility that makes club members happy and doesn't turn off potential members would be suitable.

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Remove A Member From The Club:

There will be times when a member has failed to keep up with his/her club agreements. A good example would be a member giving only one or two referrals over a three or four month period. Clearly that member is not contributing to the overall welfare of the club and should be considered as a candidate for removal from the club.

Should a member fail to meet the club's minimum requirements, the secretary, who is responsible for monitoring the club's statistics, should bring the matter before the Board of Directors. The Board would then make the determination to either 1) ask for the member's resignation or 2) give the member specific requirements for retaining his/her membership and a time line for compliance. See By Laws: Article 3, Section3

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The Joke Master

This is an unofficial position local clubs may want to include as part of their meeting program. At each meeting the joke master can be called on to tell a great joke or story. A little humor always seems to be appreciated and is usually a welcome part of the business meeting.

The key to having a Joke Master present a joke or story at the meeting is the professionalism and ability of the member. Each club will need to determine if this is a good idea for them, and insure that the member or members chosen to tell the joke or story are good at doing it.

The joke or story should be kept short and only one or two of them should be told at each meeting. Remind the Joke Master that the bylaws stipulate, "any racial, ethnic, gender, age, religious or any other type of discrimination is strictly forbidden".

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